Our Client is a highly innovative, fast-growing, mission-driven population health management company that supports value-based care initiatives. Their objective is simple: improve health outcomes and reduce the total cost of care. At Brilliant Care, they strive to proactively identify at-risk hypertensive, diabetic, and CHF patients and provide them with personalized access to a nurse care manager who works as an extension to the provider. Using high-touch care coordination and advanced remote technologies, Brilliant Care improves patient compliance and medication adherence while reducing unnecessary ER and hospital visits. Essentially, they help improve outcomes substantially, without heavy lift or any out-of-pocket costs for healthcare organizations. #BrilliantCare

 

The Company

Brilliant Care is a leading provider of innovative healthcare solutions specializing in remote patient monitoring, chronic care management, and patient-centered care coordination. The company's mission is to empower patients and providers through technology-driven, compassionate care that improves health outcomes and enhances quality of life. With a team of dedicated healthcare professionals, Brilliant Care partners with medical practices across the country to deliver scalable, personalized support for individuals managing chronic conditions. At Brilliant Care, they are redefining how healthcare is delivered—smarter, faster, and more connected.

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The Position

This position supports Brilliant Care's shipping and logistics team in preparing, processing, and shipping the connected health devices (such as blood pressure cuffs, glucometers, and scales) that patients use in our remote patient monitoring programs.

 

This is a hands-on, in-person role that keeps devices moving so patients can start their programs on time. Must be detail-oriented, dependable, comfortable with repetitive tasks, and able to keep pace during high-volume periods. No healthcare experience is required; training is provided.

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Duties & Responsibilities

• Clean and disinfect returned devices following Brilliant Care's cleaning and infection control procedures

• Inspect devices for damage, missing parts, or low batteries and set aside items that cannot be reused

• Test and pair devices as instructed so they are ready to transmit readings before shipping

• Receive and unpack incoming device and supply shipments

• Check shipments against packing lists and report shortages, damage, or discrepancies

• Log devices and serial numbers accurately in the inventory tracking system

• Organize, label, and restock the inventory storage area and maintain a clean, orderly workspace

• Help with regular inventory counts

• Build shipping boxes and assemble patient device kits, including devices, accessories, and printed instructions

• Pick, pack, and label orders accurately and on time to meet daily shipping goals

• Print shipping labels, prepare outgoing packages, and coordinate carrier pickups

• Process returned devices and packages

• Protect patient privacy by handling patient names, addresses, and order information according to HIPAA guidelines

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Supervisory Responsibilities

• No immediate direct reports

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Skills & Qualifications

• High school diploma or GED

• Communicate order issues or delays to the shipping lead and patient onboarding team

• Follow written procedures and adapt as workflows and priorities change

• Support other logistics tasks as assigned

• Warehouse, shipping, fulfillment, or inventory experience preferred but not required

• Basic computer skills (email, spreadsheets, entering information into a tracking system)

• Reliable, punctual, and able to follow step-by-step procedures accurately

• Ability to stand, walk, bend, and reach for extended periods

• Ability to lift and carry boxes up to 25 pounds

• Ability to perform repetitive hand tasks such as cleaning, packing, and labeling

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Work Environment

• Part-time position (20 hour per week) located in Richmond, Virginia

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Compensation

• Position offers an hourly rate of $20-$24

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Certificates, Licenses, Registrations

• None required

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Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

 

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Perks of the Job

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Health Benefits

For full-time employees, Brilliant Care pays sixty (60%) percent of employee’s Health insurance premium

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Vision Benefits

For full-time employees, Brilliant Care pays sixty (60%) percent of employee’s Vision insurance premium

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Dental Benefits

For full-time employees, Brilliant Care pays sixty (60%) percent of employee’s Dental insurance premium

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Dynamic Team

You will be working with a small, but growing, highly sophisticated firm

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Paid Leave

Full-time employees receive twelve (12) Paid Time Off (PTO) Days, in addition to six (6) Paid National Holidays

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Dream Team

Every prospective employer says their culture is the best, our retention rates prove ours is​​