Our Client, a leading Biotechnology company founded and led by physician-scientists, is a scientific trailblazer. Their proprietary technologies are vital to their mission of discovering and developing important medicines that improve human health. They continue to push the boundaries of science and technology to help people. #ScienceToMedicine

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The Company

Our client invents, develops and commercializes life-transforming medicines for people with serious diseases. Founded and led by physician-scientists, their unique ability to repeatedly and consistently translate science into medicine has led to numerous approved treatments and product candidates in development, almost all of which were homegrown in our laboratories. Our client's medicines and pipeline are designed to help patients with eye diseases, allergic and inflammatory diseases, cancer, cardiovascular and metabolic diseases, neurological diseases, hematologic conditions, infectious diseases and rare diseases.

Our client pushes the boundaries of scientific discovery and accelerates drug development using their proprietary technologies. They are shaping the next frontier of medicine with data-powered insights and pioneering genetic medicine platforms, enabling them to identify innovative targets and complementary approaches to potentially treat or cure diseases.

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The Position

In this IT Process Coordinator position, you will join our Client's expanding IT team to drive the business forward by delivering new digital capabilities and technologies. In support of the IT project demand intake process, the IT Process Coordinator will support the organization by facilitating communication across various groups. In this dynamic environment, the IT Process Coordinator will have an opportunity to work on numerous aspects of the process and business.

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Duties & Responsibilities

• Send out weekly emails to IT team with updates to queue

• Work with business and technical leaders to determine timeline for intake disposition

• Daily monitoring of demand intake queue

• Meeting minute documentation and action item follow-up

• Schedule review sessions prior to governance sessions

• Add new initiatives to resource management tool with preliminary resource hours if known

• Follow up on senior leadership action items after every governance meeting

• Run intake review meeting to record disposition of tasks and update accordingly in tracking systems

• Follow up with requestors when information is insufficient

• Work with requestors when needed to identify department level priority of requested initiatives

• Work with ServiceNow team for any break-fixes or proposed updates to the ServiceNow ticket

• Process map as-is business processes to help in roadmap development

• Capture gaps and pain points related to IT requests

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Supervisory Responsibilities

• No immediate direct reports

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Skills & Qualifications

• Minimum of 2 years’ experience

• Experience with Microsoft Visio, Jira, Confluence, ServiceNow, resource management (Tempus) and/or project management software preferred.

• Able to effectively communicate about and prioritize multiple projects simultaneously across all levels of the organization, including senior management

• Enjoy exploring technology and asking process questions

• Are open and receptive to change, while looking for opportunities to continuously improve

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Work Environment

• Fully Remote position

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Compensation

• Position offers an hourly W2 Rate of $65-$80 per hour, with additional benefits

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Preferred Experience

• BS/BA in related field preferred; may substitute relevant experience for education.

• Experience in a GMP / GXP environment helpful

 

Certificates, Licenses, Registrations

• Certified Scrum Master (CSM) or PMP certification a plus

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Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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Perks of the job

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Healthcare Coverage

Multiple Healthcare plans are available, Vision, Dental, Medical and Life insurance

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Paid Time Off

Competitive Paid Leave plan includes 10 (PTO) days, 12 Paid Holidays, and 5 sick days

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Financial Benefits

Nonmatching, self-administered 401k program through Human Interest

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Top Tier Clients

H2B works with resume-building Clients, offering vast opportunities for growth

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Professional Support

Our employees are set up for success with the tools, training and time they need​

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Culture of Inclusivity

We embrace difference, and we value diversity in our, and every, workforce