IT Support Technician I

Full-time Contract Position – Englewood, CO

Our Client delivers customer-focused operations and best-of-breed integrations in the aerospace and defense sectors. Through leading-edge technologies and transformative solutions, it has been honored as one of the most innovative U.S. companies in space, a Tier One Superior Supplier for the U.S. Air Force, and one of America’s fastest-growing corporations. The Mission Solutions and Technologies (MST) team also provides affordable, turn-key command/control, communications, integrated ISR, force protection, and security solutions worldwide. #InnovatingBeyondLimits

The Company

Our Client’s mission is to stay ahead of the curve, developing solutions today to tackle the challenges of tomorrow. With over 60 years of leadership, they have driven transformative change in the aerospace and defense industry. Their innovative solutions provide connected protection through advanced command, control, and communications platforms, along with capabilities in ISR, cyber, electromagnetic spectrum management, and more, ensuring national security across multiple domains. Dedicated to expanding the industrial base and delivering open architecture platforms, our client plays a crucial role in fostering competition, providing value, and accelerating innovation. Their ability to scale and commitment to open architecture set them apart in driving industry progress.

The Position

The IT Support Technician I provides hands-on technical support for computers, software, and network equipment across the organization. This role is responsible for installing, troubleshooting, and repairing desktops, laptops, and related hardware, as well as configuring and supporting essential software tools. The technician will assess employee technology needs, resolve support requests, and recommend hardware or software solutions that improve efficiency and security. This position requires strong problem-solving skills, teamwork, and the physical ability to perform routine technical tasks in a fast-paced IT environment.

Duties & Responsibilities

Install, troubleshoot, service, and repair desktop and laptop computers
Provide hardware, software, and personal computer support for employees
Support, configure, and maintain network equipment
Install and update required software programs and tools
Assess employee information, network, and communication needs
Recommend hardware and software solutions based on organizational requirements
Maintain documentation of support activities and system configurations

Supervisory Responsibilities

No immediate direct reports

Skills & Qualifications

Team-oriented mindset with strong collaboration and knowledge-sharing abilities
Associate’s degree in a related field or IT certifications (Microsoft, A+, HDI, Dell, etc.)
Higher education may substitute for experience; relevant experience may substitute for education
Strong technical troubleshooting skills across hardware, software, and networks
Ability to communicate clearly with technical and non-technical users
Physical ability to lift up to 50 lbs. and perform tasks requiring visual, auditory, and manual dexterity

Work Environment

On-site position located in Englewood, Colorado
This is a 1-year contract

Compensation

Position offers an hourly W2 Rate between $22 - $26, with additional benefits

Requirements

Because this client is a Federal Government Contractor performing services for the DoD, US Air Force, NASA and others, they do require US, Non-Dual Citizenship

Certificates, Licenses, Registrations

None required

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.