Our Client is a highly innovative, fast-growing, mission-driven population health management company that supports value-based care initiatives. Their objective is simple: improve health outcomes and reduce the total cost of care. At Brilliant Care, they strive to proactively identify at-risk hypertensive, diabetic, and CHF patients and provide them with personalized access to a nurse care manager who works as an extension to the provider. Using high-touch care coordination and advanced remote technologies, Brilliant Care improves patient compliance and medication adherence while reducing unnecessary ER and hospital visits. Essentially, they help improve outcomes substantially, without heavy lift or any out-of-pocket costs for healthcare organizations. #BrilliantCare

 

The Company

Brilliant Care is a leading provider of innovative healthcare solutions specializing in remote patient monitoring, chronic care management, and patient-centered care coordination. The company's mission is to empower patients and providers through technology-driven, compassionate care that improves health outcomes and enhances quality of life. With a team of dedicated healthcare professionals, Brilliant Care partners with medical practices across the country to deliver scalable, personalized support for individuals managing chronic conditions. At Brilliant Care, they are redefining how healthcare is delivered—smarter, faster, and more connected.

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The Position

In this position, you’ll support healthcare providers by delivering high-quality, tech-enabled care to patients managing chronic conditions. Our Client is looking for someone passionate about patient education, driven to handle a high volume of triage calls, and flexible in a fast-paced, evolving healthcare environment.

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Duties & Responsibilities

• Enroll patients in the Remote Patient Monitoring (RPM) program and provide verbal training on device usage

• Monitor daily physiologic data from patient devices and ensure consistent data capture

• Conduct coaching calls and follow up with patients who are non-compliant

• Build strong patient relationships to support health improvement and program engagement

• Analyze patient data, triage abnormal readings, and escalate urgent cases to providers

• Deliver health coaching to patients with diabetes, hypertension, or heart failure

• Document patient assessments, education, and care plans in medical records

• Maintain accurate and concise notes for all patient interactions

• Support providers by relaying patient needs and coordinating care decisions

• Identify and address provider or practice workflow challenges impacting RPM enrollment

• Adjust workflows based on provider feedback to ensure program success

• Communicate effectively with providers to implement care changes and enhance patient outcomes

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Supervisory Responsibilities

• No immediate direct reports

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Skills & Qualifications

• Strong patient communication and education skills

• Ability to explain and troubleshoot remote monitoring devices

• Clinical data interpretation and triage decision-making

• Health coaching and chronic disease management knowledge

• Accurate and thorough documentation skills

• Proficiency in electronic health records (EHR) systems

• Time management and ability to meet monthly goals

• Problem-solving and adaptability in dynamic healthcare environments

• Professional collaboration with healthcare providers and staff

• Understanding of care coordination and patient engagement best practices

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Work Environment

• Full-time position located in the East Coast

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Compensation

• Position offers an hourly rate of $26-$28, with additional benefits

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Certificates, Licenses, Registrations

• Registered LPN, LVN or RN

• Active compact nursing license (NLC) ​​​​with willingness to obtain New York single state license

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Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

 

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Perks of the Job

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Health Benefits

For full-time employees, Brilliant Care pays sixty (60%) percent of employee’s Health insurance premium

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Vision Benefits

For full-time employees, Brilliant Care pays sixty (60%) percent of employee’s Vision insurance premium

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Dental Benefits

For full-time employees, Brilliant Care pays sixty (60%) percent of employee’s Dental insurance premium

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Dynamic Team

You will be working with a small, but growing, highly sophisticated firm

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Paid Leave

Full-time employees receive twelve (12) Paid Time Off (PTO) Days, in addition to six (6) Paid National Holidays

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Dream Team

Every prospective employer says their culture is the best, our retention rates prove ours is​​